Registration Assistant

 

Our Dream:

Anderson Ranch seeks a colleague who thrives in creating order, communicating with students, and keeping all the information and data accurate and up-to-date. This person will be driven, like us, by a belief that the power of artmaking can change individuals and the world and relish the role of being the connector between students and the organization. The Registration Assistant takes pride in being part of the team and one of the first points of contact for many of our participants. They establish the tone of friendliness, competence, and professionalism for the organization. This person builds relationships with students, many of whom return year after year, as well as building the trust of colleagues who can rely on their work to plan and execute the programs. They enjoy selling out a workshop, hitting budget numbers, and communicating information across multiple teams so we are all ready to welcome students and deliver exceptional experiences. 

About: 

Anderson Ranch Arts Center is a year-round visual arts not-for-profit, tax-exempt organization with a 55-year history of providing transformative experiences that celebrate artists, art-making and creative dialog, at the intersection of craft and the global contemporary art world. Anderson Ranch brings together both aspiring and internationally renowned artists who come from across the country and around the world to test new ideas, explore new disciplines and techniques, hone their art-making skills, engage in meaningful dialog and connect with thought leaders in the artistic community.

Anderson Ranch’s campus is an artistic community nestled among the pristine peaks of the Rocky Mountains. The Ranch campus consists of 14 buildings providing 55,000 square feet of facilities including eight studio buildings, a gallery, a lecture hall, café, store, administrative offices, a student dormitory, as well as residential apartments and cabins. State-of-the-art equipment allows cross-disciplinary experimentation within the mediums of ceramics, woodworking, photography, digital fabrication, painting, sculpture and printmaking. The campus is an oasis of renovated 19th-century cabins and barns that sit alongside contemporary designed buildings, all within the renowned cultural and recreation communities of Aspen/Snowmass, CO, and the Roaring Fork Valley.

Anderson Ranch cultivates a culture of experimentation and collaboration, offering world-class art-making facilities and equipment across diverse mediums, experienced visiting faculty and access to the highest quality staff.

Mission: 

Anderson Ranch’s mission is to enrich lives with art, inspiration and community.

We achieve this by offering:

  • Workshops: Providing intensive 1- to 3-week workshops for artists of all levels and all ages that both improve technical art-making skills and provide transformative experiences for art makers.
  • Advanced Mentoring Programs: Offering three-year mentoring programs that advance artistic practice and careers in the arts.
  • Artist Residencies: Providing 5- and 10-week-long juried Artists-in-Residence programs, which give emerging and mid-career professional artists the time, space and resources to develop new work using our world-class facilities.
  • Visiting Artist Experiences: Providing flexible and unique curated experiences to support established national and international artists seeking a retreat to experiment in new mediums or with new techniques and ideas, supported by our staff.
  • Anderson Ranch Editions: An artist’s workshop and print publisher program for hand-printed limited-edition lithographs, screen-prints and etchings by established artists.
  • Community Engagement: Hosting lectures, discussions, seminars and special events which build a community that appreciates, understands and supports art-making within the global contemporary art world and the human experience for both Anderson Ranch guests and the local community.

Work Culture:

  • Changing Lives and Changing the World Through Art: We care about people and helping them improve their lives. We enable people to learn and grow, personally and professionally, in a challenging and supportive environment. We meet people where they are and help them reach their goals.
  • Culture of Diversity & Inclusion: We learn from diversity and it makes us stronger. At the center of our mission is helping people find their whole selves in their artistic practice. We strive to live the same values in our professional lives. That includes actively embracing diversity of age, race, class, ethnicity, sexual orientation, gender identity, physical or mental ability, as well as background and experience. We approach our work thoughtfully, learn from each other and share a commitment to inclusivity.
  • Rigor & Excellence: We provide the best possible experience for our community of guests, including faculty, interns, students, residents, visiting artists, volunteers, supporters and staff. We demand the best from ourselves and each other.
  • Culture of Critique: We believe in a “Culture of Critique” where we offer and receive honest feedback and support each other in learning and improving.
  • Culture of Results, Connectivity and Flexibility: We believe overachieving is better than overworking. We prioritize Anderson Ranch and get the job done 110% by being available when needed, by being open, working collaboratively, welcoming feedback and getting work done efficiently, effectively and on time. Once this is achieved, we enjoy the flexibility of where and when we work; we can pursue our passions, be it art-making, hobbies or special interests.

Position Summary:

The Registration Assistant provides support to the Registrar in all aspects of matriculation of students for summer workshops, January Studio Concentrations, fall and spring after-school workshops, and destination workshops, as well as any additional programs that may be added. The successful candidate will assist in maintaining student records for current and past seasons, help plan future registration procedure improvements and changes, work closely with program staff, and housing and meal service coordinators for input on planning and procedures. This requires attention to detail, excellent customer service skills, and an ability to work under pressure. 

Core Responsibilities

  • Registration Processing: Assists the Registrar in registration process from start to finish including but not limited to: processing registrations from multiple areas (mail, fax, phone, online, in person), processing cancellations and transfers, working waitlists, and entering data accurately and in a timely fashion to Raiser’s Edge. Assists the Registrar with administering workshop scholarships including sending out acceptance and rejection letters, tracking allocation of funds, processing declines and offers to alternates, entering workshop and housing assignments and scholarship funds into the database and website, and preparing thank you notes with surveys.
  • Payment Processing and Tracking: Manages accounts receivable and maintains accurate payment records including deposits, balances due, payment plans, gift certificates, work exchange agreements and scholarship accounts.
  • Record Keeping: Enters data into the Raiser’s Edge database for registration purposes in an accurate and timely manner, and synchronizes this data with the customized website where payments are processed. Assists the Registrar in proper filing of various other student records, forms, and reports as needed.
  • Communication: Communicates essential information to administrative and artistic staff as well as students. Heavy contact – via phone and email – with students and potential students to answer inquiries and other questions, take workshop and housing requests, collect payment information, process cancellations, and work waitlists when an opening becomes available in a full workshop or a new workshop is added. Produces and appropriately disseminates student workshop confirmations, class lists, supply lists, registration summaries, overdue payment reports, and various other administrative forms.

Expected Skills & Qualifications:  

  • Excellent verbal and written communication skills.
  • Excellent organizational skills and attention to detail.
  • Ability to manage multiple tasks concurrently.
  • Good interpersonal skills with ability to fairly resolve disputes and complaints.
  • Thorough understanding of or ability to quickly learn the database and administrative software.
  • Ability to keep confidential information secure and private.
  • Proficient in Microsoft Office Suite and email (Outlook or Gmail). 
  • Working knowledge of Blackbaud’s Raiser’s Edge software preferred but not required. We are willing to train the right candidate! 

Education and Experience: 

  • Bachelor’s degree preferred.
  • 1 to 2 years of experience in registration, reservation and money handling experience preferred.

Staff Community Responsibilities:

  • Community Outreach Leader: All staff members are expected to build and lead partnerships with community organizations as they relate to their area of responsibility, and to actively support the outreach efforts of other team members.
  • Engaged & Supportive Team Member: All staff are expected to support colleagues and engage in the programs and events of the Ranch by attending lectures, artist talks, fundraising events, and community wide events and being available to jump in and help make them a success.
  • Support Major Fundraising & Community Events: All staff are expected to support the major annual events that engage the public and fundraisers. These are “all hands on deck” efforts and all staff are expected to participate in ways outside their normal professional functions to make them a success from set-up, to execution, to tear down.
  • Professional & Personal Development: Continuing to learn and improve is a job requirement of all staff. Team members are expected to be growing, learning, and improving in their artistic and professional lives.
  • Brand Ambassador: All team members are expected to comport themselves in a manner that is fitting with the organization; represent the Ranch both on and off-campus, as well as online and on social media, keeping in mind that positivity and professionalism are respected and appreciated.

Physical Requirements:

  • Sedentary work that primarily involves sitting/standing, working on a computer and phone calls.
  • Light work that includes moving objects up to 15 pounds.
  • The employee frequently is required to stand, walk and reach with hands and arms.
  • Typical tasks as required to actively work in art studios/facilities/offices in a historic building space with uneven surfaces, stairs, gravel walkways, etc. 

Other Duties

  • The descriptions above are intended to describe the general nature and level of work being performed in this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the role. 
  • All personnel are required to perform duties outside of their normal responsibilities from time to time, as needed.
  • This role requires a flexible schedule including evening and weekend hours as needed, and particularly intense time demands in the summer months. During weeks when workshops are running, this role requires work on Sundays (generally 30 mins – 1 hr) to receive messages and notify key staff of changes that impact enrollment.
  • This job description may be changed or updated at any time throughout employment.

Compensation & Regular Full Time Benefits:

  • Hourly Wage: $20-$25
  • Annual Benefits Package Value: $9,000 – $11,000
  • Classification: Regular Full-Time/Part-Time, Non-exempt
  • Reports to: Registrar
  • Location: Snowmass Village, CO
  • Company paid medical insurance, option to add additional family
  • Company paid HSA contribution
  • Long- and short-term disability insurance
  • Life insurance
  • Paid Time Off – Up to 22 days during first year of service
  • Paid Sick Leave
  • Sabbatical Leave
  • Professional/continuing education support
  • Retirement plan 403(b) match

All inquiries and conversations will remain strictly confidential.

NOTE: The above is an abbreviated representation of benefits defined in the Employee Handbook, which governs all employment terms. No other verbal or written exceptions to those terms are honored without a written directive by the President and Chief Executive Officer and signed by the Chair of the Board of Trustees.

How to Apply:

Please send a cover letter and resume to hr@andersonranch.org

Anderson Ranch is an equal opportunity employer committed to diversifying its workforce.

 

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