Retail Store and Art Sales Manager
Anderson Ranch seeks an experienced retail manager who will elevate our ArtWorks Store and art inventory into dynamic retail operations that advance the artistic careers and support the Ranch financially. The Retail Store & Art Sales Manager leads the retail, e-commerce and art inventory business areas while also managing the Welcome Center team. The ideal candidate will develop and implement a merchandise plan that reflects the mission and character of Anderson Ranch and the buying patterns of program participants and visitors. They will have a working knowledge of sales, staff training and management, daily operations, product sourcing, inventory control, shipping, art handling and marketing as well as strong people-skills. They set a positive tone, welcoming visitors with warmth and excitement, sharing information about Anderson Ranch in an efficient but enthusiastic way and generating sales of products. As a highly respected artmaking organization, we seek a collaborative leader who can elevate the level of exposure, engagement and sales of art works by the Ranch.
Anderson Ranch Arts Center is a year-round visual-arts not-for-profit, tax-exempt organization with a 55-year history of providing transformative experiences that celebrate artists, art-making and creative dialog, at the intersection of craft and the global contemporary art world. Anderson Ranch brings together both aspiring and internationally renowned artists who come from across the country and around the world to test new ideas, explore new disciplines and techniques, hone their art-making skills, engage in meaningful dialog and connect with thought leaders in the artistic community.
Anderson Ranch’s campus is an artistic community nestled among the pristine peaks of the Rocky Mountains. The Ranch campus consists of 14 buildings providing 55,000 square feet of facilities including eight studio buildings, a gallery, a lecture hall, café, store, administrative offices, a student dormitory, as well as residential apartments and cabins. State-of-the-art equipment allows cross-disciplinary experimentation within the mediums of ceramics, woodworking, photography, digital fabrication, painting, sculpture and printmaking. The campus is an oasis of renovated 19th-century cabins and barns that sit alongside contemporary designed buildings, all within the renowned cultural and recreation communities of Aspen/Snowmass, CO, and the Roaring Fork Valley.
Anderson Ranch cultivates a culture of experimentation and collaboration, offering world-class art-making facilities and equipment across diverse mediums, experienced visiting faculty and access to the highest quality staff.
Anderson Ranch’s mission is to enrich lives with art, inspiration and community.
We achieve this by offering:
- Workshops: Providing intensive 1-3-week workshops for artists of all levels and all ages that both improve technical art-making skills and provide transformative experiences for art makers.
- Advanced Mentoring Programs: Offering three-year mentoring programs that advance artistic practice and careers in the arts.
- Artist Residencies: Providing 5 and 10-week long juried Artists-in-Residence programs, which give emerging and mid-career professional artists the time, space and resources to develop new work using our world-class facilities.
- Visiting Artist Experiences: Providing flexible and unique curated experiences to support established national and international artists seeking a retreat to experiment in new mediums or with new techniques and ideas, supported by our staff.
- Anderson Ranch Editions: An artist’s workshop and print publisher program for hand-printed limited-edition lithographs, screen-prints and etchings by established artists.
- Community Engagement: Hosting lectures, discussions, seminars and special events which build a community that appreciates, understands and supports art-making within the global contemporary art world and the human experience for both Anderson Ranch guests and the local community.
Our Work Culture
- Changing Lives and Changing the World Through Art: We care about people and helping them improve their lives. We enable people to learn and grow, personally and professionally, in a challenging and supportive environment. We meet people where they are and help them reach their goals.
- Culture of Diversity & Inclusion: We learn from diversity and it makes us stronger. At the center of our mission is helping people find their whole selves in their artistic practice. We strive to live the same values in our professional lives. That includes actively embracing diversity of age, race, class, ethnicity, sexual orientation, gender identity, physical or mental ability, as well as background and experience. We approach our work thoughtfully, learn from each other and share a commitment to inclusivity.
- Rigor & Excellence: We provide the best possible experience for our community of guests, including faculty, interns, students, residents, visiting artists, volunteers, supporters and staff. We demand the best from ourselves and each other.
- Culture of Critique: We believe in a “Culture of Critique” where we offer and receive honest feedback and support each other in learning and improving.
- Culture of Results, Connectivity and Flexibility: We believe overachieving is better than overworking. We prioritize Anderson Ranch and get the job done 110% by being available when needed, by being open, working collaboratively, welcoming feedback and getting work done efficiently, effectively and on time. Once this is achieved, we enjoy the flexibility of where and when we work; we can pursue our passions, be it art-making, hobbies or special interests.
- Interviews, selectively hires and trains staff for the ArtWorks Store and Welcome Center.
- Organizes and oversees the schedules and work of staff.
- Conducts performance evaluations that are timely and constructive.
- Handles discipline and termination of employees as needed and in accordance with company policy.
- ArtWorks Store Strategy & Sales: Develop a sales and promotion strategy for reinvigorating the ArtWorks Store. Establish and maintain sales and operations policies and procedures. Maintain systems for online order fulfillment, including shipment, studio delivery and returns. Manage and optimize Lightspeed POS system, online sales and presence, inventory management and website. Connect the ArtWorks Store to the Anderson Ranch programs by finding products that compliment the programs. Maintain and expand relationships with consignment artists, with a focus on increasing diverse representation. Work with the Artistic Programs Manager to promote Anderson Ranch Edition and Gallery exhibition sales and execute the sales and shipping. Order merchandise, ensuring there is a diverse art supply selection that meets program participants’ needs. Create strategies for customer outreach and marketing efforts. Cultivate relationships with collectors on behalf of Anderson Ranch. Learn their interests and buying trends
- Budgets & Record Keeping: Create and manage the ArtWorks Store and Art Inventory budgets. Work with the Accounting Department to ensure accuracy of weekly closeout, sales records and generate necessary financial and performance reports. Identify trends and opportunities to increase sales. Maintain consignment agreements and prepare invoices to pay artists for consignment and gallery sales.
- Registrar/Inventory: Lead and direct staff in the inventory, documentation, cataloging and valuation of artworks in the possession of Anderson Ranch with the goal of that they are easily available for display and/or sale. Manage art inventory including shipping, receiving, intake, tracking, framing and storage of all artwork on campus. Select works for auctions and special event sales and identify opportunities for retail sales during programs and special events. Lead the organization and staging of the Ranch campus as a place to view the art works in inventory.
- Welcome Center and Administration Office: Provide excellent customer service to internal and external constituents. Lead the Welcome Center team as the first point of contact for visitors. Develop and lead protocols and quality control for greeting guests, answering phones, managing the email@example.com email. Manage the office supply inventory and equipment inventory and maintenance. Oversee mail delivery and retrieval as well as check log system.
- Strong verbal and written communication skills.
- Excellent sales and customer service skills, with proven negotiation skills.
- Excellent math skills to draft and implement budgets and conduct data analysis.
- Excellent supervisory and leadership skills.
- Must be familiar with and able to discuss the Anderson Ranch’s current and upcoming programs and special events.
- Knowledge of standard computer applications and programs, e.g., Microsoft Office Suite, Google Suite and POS software.
Education and Experience:
- Bachelor’s degree in Business, Business Administration, or related field highly preferred, but less formal education with more on-the-job experience may be substituted.
- Minimum of 5 years of relevant experience in a retail environment, including wholesale and –consignment sales, store planning, and visual merchandising.
- Minimum of 2 year supervising/management experience preferred.
- Experience working with online sales platforms.
Staff Community Responsibilities:
- Community Outreach Leader: All staff members are expected to build and lead partnerships with community organizations as they relate to their area of responsibility, and to actively support the outreach efforts of other team members.
- Engaged & Supportive Team Member: All staff are expected to support colleagues and engage in the programs and events of the Ranch by attending lectures, artist talks, fundraising events, and community wide events and being available to jump in and help make them a success.
- Support Major Fundraising & Community Events: All staff are expected to support the major annual events that engage the public and fundraisers. These are “all hands on deck” efforts and all staff are expected to participate in ways outside their normal professional functions to make them a success from set-up, to execution, to tear down.
- Professional & Personal Development: Continuing to learn and improve is a job requirement of all staff. Team members are expected to be growing, learning, and improving in their artistic and professional lives.
- Brand Ambassador: All team members are expected to comport themselves in a manner that is fitting with the organization; represent the Ranch both on and off-campus, as well as online and on social media, keeping in mind that positivity and professionalism are respected and appreciated.
- The descriptions above are intended to describe the general nature and level of work being performed in this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the role.
- All personnel are required to perform duties outside of their normal responsibilities from time to time, as needed.
- This role requires a flexible schedule including evening and weekend hours as needed, and particularly intense time demands in the summer months.
- This job description may be changed or updated at any time throughout employment.
- Sedentary work that primarily involves sitting/standing.
- Light work that includes moving objects up to 50 pounds.
- The employee frequently is required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms.
Compensation & Benefits:
- Base Salary: $48,000-$65,000
- Total Compensation Value: $57,000-74,000
- Classification: Regular Full-Time Employee, Exempt
- Reports to: Vice President, Operations & Business Units
- Location: Snowmass Village, CO
- Company paid medical insurance, option to add additional family
- Company paid HSA contribution
- Long and short-term disability insurance
- Life insurance
- Paid Time Off – Up to 22 days during first year of service
- Paid Sick Leave
- Professional/continuing education support
- Retirement plan/discretionary 403(b) match
Employment requires proof of complete Covid-19 vaccination as well as successfully passing the pre-employment Background Check.
All inquiries and conversations will remain strictly confidential.
NOTE: The above is an abbreviated representation of benefits defined in the Employee Handbook, which governs all employment terms. No other verbal or written exceptions to those terms are honored without a written directive by the President and Chief Executive Officer and signed by the Chair of the Board of Trustees.
How to Apply:
Please send a cover letter and resume to firstname.lastname@example.org.
Anderson Ranch is an equal opportunity employer committed to diversifying its workforce.