Events & Guest Services Coordinator

Classification: Regular Full-Time, Non-Exempt
Location: Snowmass Village, CO

Apply Here with a resume and cover letter.

The Events & Guest Services Coordinator supports a fast-paced, collaborative events program and guest services and front desk operations to ensure a welcoming experience for all Ranch visitors. This role requires strong multi-tasking skills, reliability, adaptability, and a thoughtful, detail-oriented approach to event execution and customer service. We are seeking an enthusiastic and organized individual who thrives in a dynamic environment.

About: 

Anderson Ranch Arts Center is a year-round visual-arts not-for-profit, tax-exempt organization with a 55-year history of providing transformative experiences that celebrate artists, art-making, and creative dialogue at the intersection of craft and the global contemporary art world. Anderson Ranch brings together both aspiring and internationally renowned artists who come from across the country and around the world to test new ideas, explore new disciplines and techniques, hone their art-making skills, engage in meaningful dialogue, and connect with thought leaders in the artistic community.

Anderson Ranch’s campus is an artistic community nestled among the pristine peaks of the Rocky Mountains. The Ranch campus consists of 14 buildings providing 55,000 square feet of facilities, including eight studio buildings, a gallery, a lecture hall, café, store, administrative offices, a student dormitory, as well as residential apartments and cabins. State-of-the-art equipment allows cross-disciplinary experimentation within the mediums of ceramics, woodworking, photography, digital fabrication, painting, sculpture and printmaking. The campus is an oasis of renovated 19th-century cabins and barns that sit alongside contemporary designed buildings, all within the renowned cultural and recreation communities of Aspen/Snowmass, CO, and the Roaring Fork Valley.

Anderson Ranch cultivates a culture of experimentation and collaboration, offering world-class art-making facilities and equipment across diverse mediums, experienced visiting faculty, and access to the highest quality staff.

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Mission: 

Anderson Ranch Arts Center’s mission is to foster transformative educational experiences and community, embracing traditional and contemporary art making on our vibrant Rocky Mountain campus.

We achieve this by offering:

• Workshops: Providing intensive 1-3-week workshops for artists of all levels and all ages that both improve technical art-making skills and provide transformative experiences for art makers.
• Advanced Mentoring Programs: Offering three-year mentoring programs that advance artistic practice and careers in the arts.
• Artist Residencies: Providing 5 and 10-week long juried Artists-in-Residence programs, which give emerging and mid-career professional artists the time, space and resources to develop new work using our world-class facilities.
• Visiting Artist Experiences: Providing flexible and unique curated experiences to support established national and international artists seeking a retreat to experiment in new mediums or with new techniques and ideas, supported by our staff.
• Anderson Ranch Editions: Artists are invited to work with our professional staff in our studios to make prints or multiples in traditional and cutting-edge processes.
• Community Engagement: Hosting lectures, discussions, seminars and special events which build a community that appreciates, understands and supports art-making within the global contemporary art world and the human experience for both Anderson Ranch guests and the local community.

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Work Culture:

• Changing Lives and Changing the World Through Art: We care about people and helping them improve their lives. We enable people to learn and grow, personally and professionally, in a challenging and supportive environment. We meet people where they are and help them reach their goals.
• Culture of Diversity & Inclusion: We learn from diversity and it makes us stronger. At the center of our mission is helping people find their whole selves in their artistic practice. We strive to live the same values in our professional lives. That includes actively embracing diversity of age, race, class, ethnicity, sexual orientation, gender identity, physical or mental ability, as well as background and experience. We approach our work thoughtfully, learn from each other and share a commitment to inclusivity.
• Rigor & Excellence: We provide the best possible experience for our community of guests, including faculty, interns, students, residents, visiting artists, volunteers, supporters and staff. We demand the best from ourselves and each other.
• Culture of Critique: We believe in a “Culture of Critique” where we offer and receive honest feedback and support each other as we learn and improve.
• Culture of Results, Connectivity and Collaboration: We prioritize excellence at Anderson Ranch by being available when needed, by being open, working collaboratively, welcoming feedback, and getting work done efficiently, effectively and on time. 

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Position Summary:

The Events & Guest Services Coordinator is a dynamic, hands-on position responsible for coordinating event planning and logistics while supporting daily operations of the Welcome Center and ArtWorks store. Working closely with Operations, Development, other departments, and outside partners, this individual coordinates smaller campus events and supports the logistical execution of major fundraising and community events. This role serves as a key point of contact for event coordination and guest services, ensuring a welcoming and professional experience for students, artists, and visitors. Success in this position requires strong organizational skills, attention to detail, flexibility, and the ability to manage multiple priorities in a fast-paced, collaborative environment.

Core Responsibilities:

Events:

• Event Planning & Coordination: Coordinate smaller campus events, including weekly lectures, faculty receptions, and internal gatherings. Support logistical planning and execution for major fundraising and community events, including the Recognition Gala, Annual Art Auction & Community Picnic, and private donor events, working closely with Development, other departments, and outside vendors.
• Event Logistics & Execution: Serve as the primary point of contact for event logistics, coordinating schedules, staffing, space preparation, equipment, supplies, and event materials. Oversee on-site execution, including setup, guest check-in, attendee assistance, and breakdown of on- and off-campus events. Ensure a welcoming and professional guest experience and coordinate post-event cleanup, restocking, and preparation for upcoming events.
• Event Administration & Communication: Maintain event calendars, attendance records, and logistical documentation. Coordinate event-related communications and materials, ensuring information is shared across departments and with outside partners. Manage post-event data entry, documentation, and debriefs to support future planning and continuous improvement.

Guest Services:

• Customer & Guest Services: Provide high-quality customer service to students, artists, and visitors, including handling inquiries, resolving issues, and ensuring smooth arrivals. Oversee Welcome Center operations, monitor guest services email accounts, and help coordinate housing packets and weekly pack-and-ship services during the summer. Assist in training and supporting seasonal guest services staff to ensure a welcoming and professional environment.
• ArtWorks Store: Oversee daily store operations and customer transactions. Monitor inventory across store merchandise, office supplies, IT needs, and guest services items. Process and label orders, manage consignments, and maintain accurate point-of-sale records. Support special events and gallery openings with store-related needs.
• Administrative Support & Office Operations: Ensure compliance with health and safety standards, oversee cash handling and sales reporting, and maintain cleanliness and organization of administrative spaces. Provide general office support including mail distribution, office supply management, and shipping assistance.

Expected Skills & Qualifications:  

• Strong verbal and written communication skills.
• Excellent interpersonal and customer service skills, with a friendly, approachable demeanor and the ability to resolve issues fairly and professionally.
• Proven organizational skills, attention to detail, and ability to manage multiple tasks efficiently in a dynamic environment.
• Proficiency with technology, including Microsoft Office Suite, database management, mail merges, and point-of-sale systems; ability to learn new software.
• Ability to maintain confidentiality and handle sensitive information with integrity.
• Flexible, motivated, and proactive, with an ability to work independently and a  willingness to adapt to changing needs and take on new challenges.
• Experience with cash handling, payment processing, and inventory management preferred.
• Availability to work weekends, evenings, and occasional special events.
• Ability to follow directions with strong follow-through and accountability.

 Education and Experience: 

• College degree or equivalent work experience.
• 1-2 years experience in events coordination, customer service, and/or money handling preferred.

Staff Community Responsibilities:

• Community Outreach Leader: All staff members are expected to build and lead partnerships with community organizations related to their area of responsibility and actively support the outreach efforts of other team members.

• Engaged & Supportive Team Member: All staff are expected to support colleagues and engage in the Ranch’s programs and events by attending lectures, artist talks, fundraising events, and community-wide events, and by being available to jump in and help make them a success.

• • Support Major Fundraising & Community Events: All staff are expected to support the major annual events that engage the public and fundraisers. These are “all hands on deck” efforts, a nd all staff are expected to participate outside their normal professional functions to make them a success, from set-up to execution to tear-down.

• Professional & Personal Development: Continuing to learn and improve is a job requirement of all staff. Team members are expected to be growing, learning, and improving in their artistic and professional lives.
• Brand Ambassador: All team members are expected to comport themselves in a manner that is fitting with the organization; represent the Ranch both on and off-campus, as well as online and on social media, keeping in mind that positivity and professionalism are respected and appreciated.

Physical Requirements:

• Work that includes moving objects up to 40 pounds. 
• The employee frequently is required to stand, walk, and reach with hands and arms. 
• Typical physical tasks include reaching, standing, sitting, typing, talking, crouching, kneeling, seeing, and hearing.
• Typical tasks as required to actively navigate art studios/facilities in a historic building space with uneven surfaces, stairs, gravel walkways, etc. 

Other Duties: 

• The descriptions above are intended to describe the general nature and level of work being performed in this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the role. 
• All personnel are required to perform duties outside of their normal responsibilities from time to time, as needed.
• This role requires a flexible schedule including evening and weekend hours as needed, and particularly intense time demands in the summer months.
• This job description may be changed or updated at any time throughout employment.

Compensation & Benefits:

• Base Salary: $26/hour 

• Company-paid medical insurance, option to add additional family
• Company-paid HSA contribution
• Long-term disability insurance
• Life insurance
• Paid Time Off – Up to 20 days during first year of service
• Paid Sick Leave
• Professional/continuing education support
• Retirement plan 403(b) with employer match after one year of service

Employment requires successfully passing the pre-employment Background Check.

All inquiries and conversations will remain strictly confidential.

NOTE: The above is an abbreviated representation of benefits defined in the Employee Handbook, which governs all employment terms. No other verbal or written exceptions to those terms are honored without a written directive by the President and Chief Executive Officer and signed by the Chair of the Board of Trustees.

Anderson Ranch is an equal opportunity employer committed to diversifying its workforce.